FAQs

What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not, you can return the item within 7 days of receipt for a full refund or exchange. The item must be in its original condition, unused, and in the original packaging. Please contact our customer service team to initiate a return and get further instructions.

How long will it take to receive my order?

Shipment times vary depending on your location. Typically, orders are processed and shipped within 3-4 business days.

Please note that these times are estimates and can vary due to external factors such as postal delays or public holidays.

How can I track my order?

Once your order is shipped, you will receive an email with your tracking information. You can use this information to track the status of your shipment on the carrier’s website. If you have any issues or did not receive your tracking information, please contact our customer service team for assistance.

When should I contact customer service?

Our customer service team is here to help you with any questions or concerns you may have. Please contact us if:

  • You need assistance with placing an order
  • You have questions about a product
  • You need to initiate a return or exchange
  • You did not receive your order within the estimated delivery time
  • You have any other issues or concerns regarding your order

You can reach our customer service team via email at contact@storexus.com or by phone at +923210361188.

  • Free Shipping

    Free Fast Delivery on Orders Above 999/-

  • SUPPORT 24/7

    Contact us 24 hours a day, 7 days a week

  • 7 DAYS RETURN

    Simply return it within 7 days for an exchange.